Our privacy policy

Whether you advertise with us, subscribe to one of our newsletters, or work with us, rest assured that we are committed to protecting your privacy.

The names RG10 Magazine and RG10 Marketing are registered with the Information Commissioner’s Office (ICO). We comply with the General Data Protection Regulation (May 2018) for the collection and processing of personal data necessary for the following legitimate interests:

  • The effective running of a commercial enterprise
  • The dissemination of information that may be useful to the communities we serve

What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information that you provide to us for the purpose of making an enquiry or buying our services (such as your name, address, email and telephone)

(b) information that you provide to us for the purpose of listing your organisation on our website (as many contact details as you may require, including social media handles)

(c) information that you provide to us for the purpose of subscribing to an email newsletter (your name, email and name of organisation, if applicable)

(d) information that you provide to us for the purpose of being paid as a supplier, self employed contractor, employee or other service provider (account name, bank sort code, account number)

(e) any other information that you choose to send to us


Our website uses cookies to collect information about how users browse the site so that we can periodically analyse behaviour in order to make improvements and tailor content to better suit our visitors.

A cookie is a small text file that is downloaded onto the computer or other device used when someone accesses a website. It allows the website to recognise that user’s device and store some information about their preferences or past actions. It does not permit the individual to be identified or any personal data to be obtained.

By using our website you are implying your consent for the use of cookies. Most browsers do allow the user to decline the use of cookies if they so wish. However, rejecting cookies may have a negative impact upon the usability of many websites.

Using your personal information

Personal information provided to us will be used for the purposes specified in this privacy policy.

We may use your personal information to:

(a) enable your use of the services we provide

(b) email or post you booking confirmations, statements and invoices

(c) post you copies of any magazine in which you advertise, or as requested

(d) collect payments from you, or make payments to you

(e) send you our email newsletters, if you have opted in (each includes a simple ‘unsubscribe’ link should you wish to stop receiving them at any time)

(f) respond to your enquiries

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


We may disclose some of your information to any of our employees, suppliers or subcontractors as necessary for the purposes as set out in this privacy policy. We are satisfied that any third party suppliers processing your data are fully GDPR compliant, such as those providing our accounting software, customer database and newsletter mailing service.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information:

We use only reputable GDPR compliant third party systems.

We minimise the printing of any personal data, and files containing any such information are held under lock and key at a secure address.

Our computers and any other devices which may hold your contact details are password protected and only used by the business owner and, in the case of information relating to our magazine delivery people, by our self employed distribution coordinator.

You should take all necessary precautions regarding the security of your own systems before emailing us your personal data.

Amendments to this privacy policy

We may update this privacy policy from time to time, so check this page occasionally to ensure you are happy with any changes.

Your rights

You may at any time request details of any personal information we hold about you, subject to providing appropriate evidence of your identity.

You may update us with any changes to your personal information such as contact details as and when they occur.

You may object to any of our data processing practices or instruct us to erase your information (unless you are a current customer or supplier of goods of services).

You may unsubscribe from any newsletter you have previously opted in to receive by following the ‘unsubscribe’ link at the bottom of any such newsletter, or you may instruct us by email to remove your details manually.

Third party websites

The website contains links to other websites, such as organisations listed on our directory of services. We are not responsible for the privacy policies or practices of third party websites.

Data controller

The data controller responsible in respect of the information collected and processed by RG10 Magazine / RG10 Marketing is the business owner, Nicola Ochtman.


If you have any questions about this privacy policy or our treatment of your personal information, please email nikki@rg10mag.com.


This privacy policy was last updated in May 2018.